Shipping
I know how exciting it is when you've ordered new jewels and want them to arrive asap that's why orders are sent out next day Monday to Friday if ordered before 12pm (excluding Bank Holidays)
All orders are sent via Royal Mail. International orders are only sent via tracked and signed to avoid orders being lost or delayed.
Once you place your order you will receive an order confirmation email. The next email you will receive is your dispatch email with your tracking number (if you have selected tracked shipping)
UK Shipping Rates
✧ 2nd Class Untracked £1
arrives within 2-5 working days after being dispatched
✧ 1st Class Untracked £1.95
arrives within 1-2 working days from being dispatched
✧ Tracked 48 £2.70
arrives within 1-2 days from being dispatched. FREE for orders over £50
✧ Tracked 24 £3.30
arrives within 1-2 days from being dispatched and you will receive a tracking number
ORDERS OVER £50 - FREE TRACKED SHIPPING
INTERNATIONAL ORDERS
Europe
✧ Tracked & Signed via Royal Mail £10
you will receive tracking information once your order has been sent and orders will arrive within 7-14 working days
ORDERS OVER £60 - FREE TRACKED SHIPPING
USA & Everywhere Else
✧ Tracked & Signed via Royal Mail £10
you will receive tracking information once your order has been sent and orders will arrive within 7-14 working days £10
ORDERS OVER £60 - FREE TRACKED SHIPPING
SHOPFAIRY is not responsible for any customs fees, taxes, or tariffs that may be applied in your country. If you decide you would not like to pay the custom charges you may receive, once the order arrives back to me, I will issue a refund minus the shipping costs.
Returns
As each of my pieces are handmade to order, returns are not accepted. I quality check all of pieces before packaging them however in the rare occurance that your item arrives faulty, please do contact me so I can rectify the issue as soon as possible and within 14 days of your order being dispatched. I want all of my customers to be happy with their pieces & your satisfaction means everything to me! So no matter what the issue, please don’t hesitate to contact me so I can fix any issues :) I promise you I will ensure your happy with your whole shopping experience with me!
Please send all returns tracked, I’ll cover postage costs if a mistake is made on my part! Once I receive the item I’ll refund you (if I’m at fault), just show me your postage receipt 🤍 if not then returns are covered by the buyer and postage costs will be deducted from your order.
xx Parisha (owner of SHOPFAIRY JEWELLERY)
Jewellery packaging
