Shipping & Returns

• UK Orders will be made, processed & despatched within 1-3 working days, excluding weekends. This time could vary depending on busy time periods. You will receive a confirmation email once you’ve placed an order and also be notified as to when your order is shipped. If you’d like an order for a certain date please email me before placing an order to ensure that I can make and send your order out in the time frame :)

• International orders will be made, processed & despatched within 2-7 working days. You will receive a confirmation email once you’ve placed an order and also be notified as to when your order has been shipped.

Delivery Information

UK

• Free 2nd Class shipping - arrives within 2-5 working days after being dispatched 

• First Class shipping - arrives within 1-2 working days from being dispatched 

• Signed For via Royal Mail  - arrives within 1-2 days from being dispatched and you will receive a tracking number 

Europe

• Standard untracked shipping - orders will not be tracked and will arrive within 14-28 working days
• Tracked & Signed via Royal Mail - I would recommend this service to you over Standard Shipping - you will receive tracking information once your order has been sent and orders will arrive within 7-14 working days

USA & Everywhere Else

• Standard untracked shipping - orders will not be tracked and will arrive within 14-28 working days

Tracked & Signed via Royal Mail - I would recommend this service to you over Standard Shipping - you will receive tracking information once your order has been sent and orders will arrive within 7-14 working days

• SHOPFAIRY is not responsible for any customs fees, taxes, or tariffs that may be applied  

 

 

Returns

As each of my pieces are handmade to order, returns are not accepted. I quality check all of pieces before packaging them however in the rare occurance that your item arrives faulty, please do contact me so I can rectify the issue as soon as possible and within 7 days of your order being dispatched. I want all of my customers to be happy with their pieces & your satisfaction means everything to me! So no matter what the issue, please don’t hesitate to contact me so I can fix any issues :)

 

xx P