Shipping & Returns

• UK Orders will be made, processed & despatched within 48 hours, excluding weekends. You will receive a confirmation email once you’ve placed an order and also be notified as to when your order is shipped.

• International orders will be made, processed & despatched within 2-5 working days. You will receive a confirmation email once you’ve placed an order and also be notified as to when your order has been shipped.

Delivery Information

UK

• Free 2nd Class shipping - arrives within 2-4 working days 

• £2 First Class shipping - arrives within 1-2 working dayS

Europe

• Standard untracked shipping is £2.80 - orders will not be tracked and will arrive within 14-28 working days
• Tracked & Signed via Royal Mail is £8 - I would recommend this service to you over Standard Shipping - you will receive tracking information once your order has been sent and orders will arrive within 7-14 working days

USA & Everywhere Else

• Standard untracked shipping is £3.80 - orders will not be tracked and will arrive within 14-28 working days

Tracked & Signed via Royal Mail is £8 - I would recommend this service to you over Standard Shipping - you will receive tracking information once your order has been sent and orders will arrive within 7-14 working days

 

 

Returns

As each piece is handmade to order, returns are not accepted. However in the rare occurance that your item arrives faulty, please do contact me so I can rectify the issue as soon as possible and within 14 days of your order being dispatched. I want all of my customers to be happy with their pieces & your satisfaction means everything to me! So no matter what the issue, please don’t hesitate to contact me! 

 

xx P